Frequently Asked Questions
Everything you need to know about your Kibzi downloads.
Kibzi is a digital product store offering practical templates, guides, checklists, planners and digital tools you can download instantly and use right away.
No. Kibzi products are 100% digital. No physical item will be shipped to you.
After successful payment, your downloads are unlocked immediately. You'll also receive an email with a secure download link, and the files are saved to your account.
Instantly. The moment your payment is confirmed, your files are ready to download.
Yes. Sign in to your account and visit My Downloads to re-download any product you've purchased, including updated versions when available.
In the Philippines we accept GCash, Maya, QR Ph, Visa, Mastercard and online banking via PayMongo. International customers can pay by card and Apple/Google Pay via Stripe.
It depends on the licence. Personal Use is for personal projects only. Commercial and Extended Commercial licences allow client and commercial work. Each product lists the included licence.
Absolutely. Kibzi templates are designed to be customised. Most are editable in common tools like Canva, Google Sheets, Notion, Word or PDF readers.
Each product lists its software requirements. Many work with free tools — check the product page for details.
Because digital products are delivered instantly and can't be 'returned', refunds are limited. See our Digital Product Refund Policy for the full details.
Your licence is for you. Sharing, reselling or redistributing files isn't permitted. Encourage your friends to grab their own Kibzi copy!